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How to manage negative online reviews about your business

When you’re looking for a review of a business, chances are you reach for your cell phone and go online to see what other people are saying. This comes in handy as a consumer, but as a business, you may want to manage those reviews – especially the ones that come in as negative. Brian Lee, president of Revelation PR, Advertising & Social Media, joined us with a foolproof formula for managing negative reviews online.

Click here to learn more about Revelation PR, Advertising & Social Media.

Samantha Bowers

Host, Midday Madison

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