MADISON (WKOW) -- The University of Wisconsin-Madison will be sending housing and dining refunds to students who are leaving campus due to the COVID-19 pandemic.
The refunds will not include the spring break period and they will be issued to students as fast as possible, according to Jeff Novak, the UW Housing Director.
“It is a prorated credit starting from March 23rd. The refund will be sent to a students bank account if their banking information is on file,” Novak said. “Otherwise, it will be a check cut back to the student and they will receive it through mail.”
The refund will first be used to pay any outstanding balances on the students’ university account like library fines, late fees, and IT services. After those debts are deducted, the remaining funds will be sent to the student.
For students who are still on campus and couldn’t find a way back home, including international undergraduates, the University is still providing housing and dining resources.
“We still have full services for students, we have staff available to them,” Novak said. “We have a dining hall right in the vicinity of where they’re living available to them.”
According to UW Housing, there are about 550 students who are living in the dorms, but most of them have been relocated to the four residence halls located in the Southeast neighborhood of campus.
“We want our students to know, for as long as they are unable to return home, they have a great safe place to live with us,” Novak said.
UW is also keeping a dining hall called Gordon Dining and Event Center open for students. All food will be served to go and there will be no in-house dining. More information on their adjusted hours can be found here.
“We’ve been feeding people every day in the Gordon Dining Hall facility,” Novak said. “It will remain open as long as our students are here and need to eat.”
Students who are living in off-campus housing can still reach out to the financial aid office and the dean of students for other resources and help.
Even though the coronavirus pandemic was not what anyone expected or prepared for, Novak said he’s thankful for his team’s hard work and the student’s flexibility during this time.
“We’ve got a great staff, just dedicated to making the students as comfortable and safe as they can,” Novak said. “All the credit goes to them as they’ve been focusing on helping those students out while at the same time worrying about their own personal lives outside of work.”